Bid Management

  • Identify and review bid requirements.
  • Flag potential issues and risks.
  • Prepare response templates, plans and timelines, allowing for management review and sign-off.
  • Engage with the relevant resources including technical, legal, financial and senior management/executives.
  • Collate content from all contributors into the format defined in the bid.
  • Review content to ensure responses are accurate, concise and meet the requirements.
  • Finalise the response ready for submission.
  • Lead post-bid discussion and review.

Sue has a unique ability in being able to leverage the strengths of individuals across the entire organisation (sales, pre-sales, legal, services, finance, partners and customers) to build a strong team to produce an outcome. This is a task that requires great coordination, a knowledge of the business strategy and tremendous degree of commitment to get the best outcome for the customer. It is all about the customer outcome with Sue.

Nick Hill, former Vice President Operations, Asia Pacific, Novell

Technical Writing and Business Writing

  • User guides
  • Policy documents
  • Standard Operating Procedures (SOPs) and workflows
  • Project documentation and reports (including requirements analysis, detailed designs, test plans, and more).
  • Standard forms
  • Template development
  • Sales and marketing proposals
  • Tender responses (including RFI, RFQ, RFP, RFT, Panel submissions, Funding submissions and more).

Software Development

  • Software Architecture and Design
  • Agile Development
  • Programming
  • Internal and External Software Documentation
  • Website Implementation - I make websites work, but recommend graphic designers and other "creatives" for look and feel
  • Cryptographic Implementation Specialist
  • Open Source Specialist - Linux, Unix, and ancillary products
  • Troubleshooting

Russell, thank you so much for taking the extra time to provide unbelievably good customer service even when you didn't have to. Feel free to quote me as a testimonial as I would recommend your service to anyone.

Kyle Throop, USA


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Open Concepts (Vic) Pty Ltd
P: 03 9017 9779
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